Privacy Policy
1. Introduction
At Robovive, LLC, we respect your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose and protect your information when you use our platform. By using our platform, you agree to this policy. This policy applies to all users of Robovive’s marketplace and services.
2. Information We Collect
We collect both personal and non-personal information when you interact with our website. This includes, but is not limited to:
- Personal Information: When you create an account, register in a course, place an order or interact with us, we may collect information such as your name, gender, age, email address, phone number, mailing address, payment information and other information relevant to processing transactions or customer support.
- Non-personal Information: We also collect data related to your use of the site, such as IP addresses, browser type, device type, operating system and browsing behavior. We use cookies and other technologies to help improve user experience and site functionality.
3. Use of Information
The information we collect helps us provide and improve our services. Specifically, we use your information for:
- Creating and managing your account
- Course Registration
- Processing your transactions and fulfilling orders
- Sending important notifications, including order confirmations and account updates
- Responding to customer service requests
- Personalizing your experience on our platform
- Analyzing website usage to enhance functionality
- Complying with legal requirements and preventing fraud
4. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your information in the following situations:
- Third-Party Service Providers: We may share your data with trusted third-party partners who provide essential services such as payment processing, shipping and customer support. These providers are required to safeguard your data in compliance with this policy.
- Legal Requirements: We may disclose your information in accordance with Wyoming state law or federal regulations when required, such as in response to a legal process.
5. Data Security
We take the security of your personal information seriously. Robovive employs a range of security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration or destruction. However, no online platform can guarantee absolute security. We encourage users to maintain the confidentiality of their login credentials and use strong passwords for added protection.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, such as processing transactions or complying with legal obligations. You can request to delete your account and we will make reasonable efforts to remove your personal information from our records, except where retention is required by law.
7. Your Data Rights
You have the following rights regarding your personal information:
- You can access and update your personal information by logging into your account or contacting us directly.
- You can request corrections to any inaccurate or incomplete information.
- You can request the deletion of your account and personal information, subject to any legal retention requirements.
- You may opt-out of receiving promotional emails by following the instructions.
8. Cookies and Tracking Technologies
Robovive uses cookies to improve your experience on our platform. Cookies are small files placed on your device that help us remember your preferences, track your activity on the site and improve the overall user experience. You can manage your cookie preferences through your browser settings, but some features of our site may not function properly if cookies are disabled.
9. Children's Privacy
Robovive’s marketplace is not intended for use by children under the age of 13. We do not knowingly collect personal data from children. If you believe we have collected personal information from a child under 13, please contact us and we will take steps to delete that information. Additionally, if a child under 13 wishes to enroll in a course, parental consent is required,
10. Compliance with Law and Regulations
Robovive complies with applicable Wyoming state laws and federal privacy laws to ensure that your personal data is handled appropriately. We adhere to the provisions of the Wyoming Consumer Protection Act(WCPA) and other relevant privacy legislation to ensure your rights are protected.
11. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date”. We will notify you of significant changes via email or a notice on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email:
Phone no:
Address: